ONLINE GADGET SHOP | UNIQUE HOME DECOR ITEMS | WOMEN'S FASHION BOUTIQUE
*Safely Delivered, Swiftly Received*
SHIPPING & RETURNS
Shipping Policy
Thank you for shopping at Accede Store. We aim to provide you with a seamless and enjoyable shopping experience. This Shipping Policy outlines our procedures and expectations regarding the shipment of your orders.
1. Order Processing Time: -
All orders will be processed within 1-7 (US and CANADA) & 1-17 (international shipping) business days, excluding weekends and public holidays.
- Please note that order processing time may be slightly extended during peak seasons or promotional periods.
2. Shipping Methods: -
We offer various shipping methods to cater to your needs, including standard shipping, expedited shipping, and international shipping.
- The available shipping methods will be displayed upon checkout, along with the estimated delivery time.
3. Shipping Costs:
- Shipping costs will be calculated based on the weight, dimensions, and destination of your order.
- The exact shipping cost will be displayed during the checkout process.
4. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email containing a tracking number.
- You can use this tracking number to monitor the progress of your shipment on our website or the respective carrier's website.
5. Delivery Time: -
The estimated delivery time will depend on the shipping method chosen and the destination of your order.
- Please note that unforeseen circumstances such as customs delays or weather conditions may affect the delivery time. We appreciate your understanding in such cases.
6. International Shipping: -
We offer international shipping to numerous countries. However, please be aware that customs duties, taxes, or other import fees may apply.
- The recipient is responsible for any additional charges imposed by the destination country's customs authorities.
7. Order Tracking and Support: -
If you have any questions or concerns about your order, please contact our customer support team at Email:- accedestore@outlook.com. We will be happy to assist you.
8. Order Modifications and Cancellations:
- If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, modifications or cancellations may not be possible.
9. Lost or Damaged Packages:
- In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction. 10.
Return & Exchange Policy
We strive to provide our customers with the best shopping experience possible. In the event that you are not completely satisfied with your purchase, we offer a comprehensive return and exchange policy to ensure your satisfaction. Please read the following guidelines and procedures carefully:
1. Eligibility for Returns and Exchanges:
- We accept returns or exchanges within 10 days from the date of delivery.
- Products must be in their original condition, unused, and with all original tags and packaging intact.
- Customized or personalized items are not eligible for return or exchange, unless there is a manufacturing defect or error on our part.
2. Return and Exchange Process: -
To initiate a return or exchange, please contact our customer support team within the specified time frame with your order details and reason for return/exchange.
- Our customer support team will guide you through the process and provide you with a Return Merchandise Authorization (RMA) number.
- Please ensure that the RMA number is clearly marked on the package being returned/exchanged.
- Customers are responsible for the shipping costs associated with the return/exchange, unless there was a mistake on our part (e.g., wrong item shipped, damaged item).
- We recommend using a trackable shipping service to ensure the safe return/exchange of the product.
3. Refunds:
- Once the returned product is received and inspected, we will notify you of its approval or rejection.
- If approved, refunds will be processed using the original payment method within [number of days] days.
- Refunds will only be issued for the cost of the product; shipping fees are non-refundable unless there was an error on our part.
4. Exchanges:
- If you wish to exchange your product for a different size, color, or style, please specify your preference when contacting our customer support team.
- Exchanges are subject to availability, and we will do our best to accommodate your request.
- If the desired item is unavailable, we will offer you a refund or store credit as an alternative.
5. Damaged or Defective Products:
- If the product you receive is damaged, defective, or incorrect, please contact our customer support team immediately.
- We may require photographic evidence or other documentation to support your claim.
- We will provide a resolution by offering a replacement, repair, refund, or store credit
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